Next Generation Phone Services
Crystal clear calls with advanced VoIP technology. Keep your existing number or choose a new one, with flexible and affordable packages for homes and businesses.
Phone Service for the Digital Age
Modern features that traditional landlines can't match, all at competitive prices.
Secure Communications
All calls are encrypted end-to-end, ensuring your conversations remain private and secure.
Feature Rich
Voicemail to email, call forwarding, auto-attendant, and many more advanced features included.
Cost Effective
Save up to 70% on your monthly phone bill compared to traditional landline services.
Choose Your Perfect Plan
Flexible options to suit your needs, whether you're a home user or growing business.
Residential Options
Stay connected at home with our affordable residential phone options. Choose the solution that fits your lifestyle.
Landline Phone Socket
Traditional reliability
- A traditional landline socket, continue to use your existing handsets
- Keep your existing number
- Unlimited calls to UK landlines & mobiles are included
Digital Landline
Modern flexibility
- Make and receive calls at home, or from anywhere, using our mobile app
- Keep your existing number
- Unlimited calls to UK landlines & mobiles are included
Express
Basic phone service for small businesses
per user (min 1 user)
- 12 month minimum term
- Voicemail to email
- Apps for all devices
- Windows, Web, iOS & Android
- IVR & Greetings
- Call Recording
Core
Enhanced features for growing teams
per user (min 2 users)
- 12 month minimum term
- Limited consultation included
- IVR & Greetings
- Call Recording
- Ring Groups
- Voicemail to email
Pro
Complete business phone solution
per user (min 5 users)
- 3CX Pro License
- 12 month minimum term
- Full consultation included
- IVR & Greetings
- Call Recording & Ring Groups
- CRM Integration
- Voicemail to email
- Voicemail Transcription
- MS 365 & Google Workspace Integration
- Call Reports
Pro Business Phone Solution
With our Pro plan at £16.99 + VAT per user per month, you get a dedicated instance of 3CX exclusively for your business. The package includes:
- Detailed requirements survey
- Setup and initial configuration
- Hosting and 3CX license fees
- 1 SIP trunk with 4 SIP channels
- Calls to 01, 02, 03, 07 and freephone
- Porting of up to 2 phone numbers
- Session Border Controller (SBC)
- Support from Sheffield-based team
Additional number ports: £15 + VAT per single number, £70 + VAT for up to 10 numbers. International and premium rate calls not included.
HD Voice Quality
Crystal Clear Audio
The Modern Alternative to Traditional Phone Lines
Voice over IP (VoIP) uses your internet connection to make and receive calls instead of traditional copper phone lines. This gives you better call quality, more features, and significant cost savings.
Lower Costs
Save up to 70% compared to traditional landlines with lower monthly fees and free calls between VoIP users.
Flexibility
Take your number anywhere with our mobile app, making and receiving calls from your business line on the go.
Reliability
Built-in redundancy means your phone service stays online even if there are local outages or disasters.
Scalability
Add new lines in minutes as your business grows, without waiting for installation or new hardware.
How It Works
Getting set up with our VoIP phone service is quick and easy.
Choose Your Plan
Select the phone plan that best fits your needs, whether for home or business use.
Quick Setup
We configure your service and provide any necessary equipment. Keep your existing number or choose a new one.
Start Calling
Begin using your new phone service with crystal clear quality and all your new features.
Frequently Asked Questions
Find answers to the most common questions about our phone services.
Can I keep my existing phone number?
Yes, you can transfer your existing landline or mobile number to our VoIP service through a process called number porting. This typically takes 7-14 days to complete once we receive your request and the necessary documentation.
What equipment do I need for VoIP service?
For basic service, you only need an internet connection and either a VoIP phone, a regular phone with an adapter, or our smartphone app. For business users with multiple lines, we may recommend additional equipment based on your specific needs.
How reliable is VoIP service?
Our VoIP service is very reliable with 99.9% uptime. The quality of your calls depends primarily on your internet connection. With our fiber broadband, you'll experience exceptional call quality. We also implement various technologies to prioritize voice traffic and ensure clear calls even during heavy internet usage.
Do I need to switch my broadband provider to use your phone service?
While our phone service works best when paired with our fiber broadband, it can work with any high-speed internet connection. For optimal performance, we recommend an internet connection with at least 100 Kbps upload and download speeds per line.
Can I use my phone service when I'm away from home?
Yes, with our Home Plus and Business plans, you can use our smartphone app to make and receive calls using your VoIP number from anywhere with internet access. This means you can take your home or business number with you wherever you go.
Ready to upgrade your phone service?
Switch to our VoIP phone service today and enjoy crystal clear calls, advanced features, and significant savings. Keep your existing number and start experiencing the difference.