Now available to 34,000+ Sheffield addresses

Fast WiFi. Fair price. Real people.

Whole-home WiFi powered by full fibre, from £22/mo. No mid-contract price rises. Local Sheffield support when you need it.

eero 6+ router included free

Instant check • No commitment required

4.4/5 on Trustpilot

10,000+ customers

99.99% uptime

Our Sheffield Network

Live

34,000+ addresses

S1–S17 postcodes

Simple, fair pricing

No hidden fees. No mid-contract price rises.

Price match guarantee Equal upload & download No in-contract price rises

GIG 100

Great for light households browsing & HD streaming.

£22 /month

Download 100Mbps

Upload 100Mbps

24-month contract
£0 activation fee
eero 6+ router included
No in-contract price rises
Dedicated fibre to your home
99.99% uptime reliability
No credit checks
Unlimited data, no caps
Free expert install by our engineers

Select Plan

GIG 160

Added headroom for multi-device streaming.

£23 /month

Download 160Mbps

Upload 160Mbps

24-month contract
£0 activation fee
eero 6+ router included
No in-contract price rises
Dedicated fibre to your home
99.99% uptime reliability
No credit checks
Unlimited data, no caps
Free expert install by our engineers

Select Plan

⭐ MOST POPULAR

GIG 550

Our most popular balance of speed & value.

£27 /month

Download 550Mbps

Upload 550Mbps

24-month contract
£0 activation fee
eero 6+ router included
No in-contract price rises
Dedicated fibre to your home
99.99% uptime reliability
No credit checks
Unlimited data, no caps
Free expert install by our engineers

Select Plan

GIG 1000

For power users & ultra-fast households.

£30 /month

Download 900Mbps

Upload 900Mbps

24-month contract
£0 activation fee
eero 6+ router included
No in-contract price rises
Dedicated fibre to your home
99.99% uptime reliability
No credit checks
Unlimited data, no caps
Free expert install by our engineers

Select Plan

Add-ons

Get even more from your broadband—fully optional extras you can add during checkout.

Full House

£12/mo

Our Complete WiFi coverage guarantee or £100 back.

Static IP

£2/mo

A fixed internet address — useful for remote access, CCTV, or running a server.

Digital phone line

from £4.99/mo

Keep your existing number or get a new one. Works over your broadband connection.

Trusted by businesses across Sheffield

Why choose us

Local support, fair pricing, easy switching

Sheffield-based support

Real people in Sheffield, not overseas call centres. When you ring us, you speak to someone who knows your area.

Average response under 60 seconds

We own our network

Built and operated by us in Sheffield. No middlemen means better value and faster fixes.

No price rises Fair pricing

Easy switching

We handle everything—contacting your old provider, managing cancellation, getting you connected. Usually within 14 days.

One-click switch

Full fibre to your door

A dedicated fibre connection straight to your home — not shared copper to a street cabinet. That means faster speeds, lower latency, and a connection that doesn't slow down at peak times.

Up to 15x faster

• Speeds from 100Mbps to 5Gbps
• Equal upload and download speeds
• Stream, game and work at the same time

99.99% uptime

• Consistent speeds even at peak times
• Stable video calls without drop-outs
• No shared lines, no congestion

Reliable WiFi in every room

eero 6+ included free with every plan

No dead spots, no buffering. Your eero router spreads strong WiFi to every corner of your home, automatically adapting around walls and interference so every device stays connected.

Covers every room with strong signal

Automatic security updates & parental controls

Manage your WiFi from your phone

Check availability

Perfect for...

Built for how you actually use the internet

Whether you stream, game or work from home, our full fibre has you covered.

Streaming

4K and 8K streaming on every screen, simultaneously. No buffering, no quality drops, even during peak times.

Multiple 4K streams at once
Instant loading, zero buffering
Netflix, Disney+, YouTube & more

Gaming

Ultra-low latency and symmetrical speeds mean competitive gaming without lag. Download massive game updates in minutes.

Sub-5ms ping for competitive play
100GB downloads in minutes
Stream on Twitch while you play

Working from home

Stable video calls, fast cloud syncing and reliable VPN connections. Everything you need to work from home properly.

Rock-solid video conferencing
Fast uploads for large files
99.99% uptime reliability

Simple process

Get connected in three easy steps

From order to installation, we make getting full fibre broadband simple and hassle-free.

Check your postcode

Enter your postcode to see if we cover your address. Takes a few seconds, no sign-up needed.

Instant results
See all available plans
No commitment required

Pick a plan & book a slot

Choose the speed that suits your household, then pick an installation slot that works for you.

You choose the date and time
Free to reschedule if plans change
£0 setup fees

We install, you relax

Our engineer connects your fibre and sets up your WiFi. Most installs take 1–2 hours and you're online the same day.

1–2 hour installation
We help connect your devices
Online the same day

Get started now

Loved by 10,000+ customers

Reliable WiFi, fair pricing, real support — hear it from our customers

"Excellent service and much improved internet stability over my previous supplier. Local contact centre and friendly installers."

"Easy organisation, setup and installation. No issues with speed or uptime since joining."

"Amazing upgrade service—fast and easy. Very happy with the reliability."

"Faultless connection for two years on the 100Gig full fibre plan—rock solid."

Rated 4.4/5 on Trustpilot from 407 reviews

Read all reviews →

FAQ

Frequently asked questions

Everything you need to know about our full fibre broadband

What speeds can I expect with full fibre broadband?

Our full fibre packages offer symmetrical speeds from 100Mbps up to 5Gbps. Unlike traditional broadband, you get the same fast speeds for both downloads and uploads, perfect for video calls, cloud backups, and streaming.

Is there a setup fee or hidden costs?

No hidden fees. We offer £0 activation fees on all our plans. The price you see is what you pay - no mid-contract price rises, no surprise charges. Just fair, transparent pricing.

How long does installation take?

Most installations are completed within 2-3 weeks of ordering. You choose an installation slot that suits your schedule, and you can reschedule for free if plans change. The install itself takes 1-2 hours — our engineer will set up your router and help connect your devices before they leave.

What makes your WiFi different?

Every plan includes an eero 6+ router at no extra cost. It uses mesh technology to spread coverage across your whole home — no dead spots, even in larger properties. It also handles device prioritisation and security updates automatically.

Can I upgrade or downgrade my plan?

Yes! You can upgrade anytime during your contract. If you need to downgrade, just contact our Sheffield-based support team and we'll help you find the right solution.

Where is your support team based?

Our entire support team is based in Sheffield, UK. You'll speak with real, local people who understand your needs - no overseas call centers, no long wait times.

Still have questions?

Our Sheffield-based support team is here to help

Contact our team

Proudly Sheffield

Built by Sheffield, for Sheffield

Our engineers live and work here. Your connection is looked after by people who know your area.

Pine Media fleet vehicles ready for deployment

Engineer working near Sheffield Cathedral

Engineer installing fibre on a telegraph pole

Engineer pulling fibre at West Bar in Sheffield

Check if we cover your address

Check availability